The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“I was pleasantly surprised by the breakfast selection, featuring freshly made orange juice and a delightful array of both sweet and savory options.” view full review
Refreshing Showers
“The walk-in shower with its rain function provided an invigorating experience, offering plenty of hot water and a relaxing atmosphere.” view full review
Comfortable Room
“Our room was equipped with a fridge, kettle, and coffee machine, making our stay so much more enjoyable and convenient.” view full review
Cozy Nights
“The bed was incredibly comfortable, ensuring we had restful nights despite the freezing temperatures outside.” view full review
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Friendly staff
Great location
Could be cleaner
Improvement needed in breakfast options
7.6/10
Very good
Rooms
7.5
Location
8.4
Service
8.4
Dining
7.4
Guest reviews
7.6/10
based on 10 reviews
4/5
based on 1985 reviews
8.7
8.7/10 based on 8956 reviews
#74 of 375 hotels in Vienna based on Tripadvisor
George
United Kingdom,
March
2024
8.6/10
I stayed in a mini suite with a terrace on the top of the building, which was a great touch. The room came with a smart phone for local calls and GPS, but it didn't smell particularly fresh. It was clean and quiet with a small refrigerator and complimentary sparkling water.
Rooms
8.0
The room was clean and quiet with nice amenities like a smart phone for local use.
Service
9.0
The service was exceptional, and Mony was extremely friendly and helpful, which added to a pleasant stay.
Location
9.0
The hotel's location is ideal, tucked away from noise but close to museums and the town center.
Dining
9.0
The dining experience exceeded my expectations with a rich and varied selection served till late, perfect for a leisurely breakfast.
Facilities
8.0
The facilities are in good condition and meet the needs of tourists and Christmas Market visitors.
Walter
United States,
March
2024
6.8/10
The hotel had a fantastic location, right in the heart of the city center, making it easy to visit all the important places in Vienna. The rooms were on the small side, but they were clean and cozy despite the heat. The noise level, however, was a major issue as it sounded like a constant generator noise, making it difficult to sleep. The service was pleasant and helpful, although at times the staff seemed very busy. The dining options were good but overpriced for the quality offered. Overall, the location was superb, but the noise level in the rooms was a significant drawback.
Rooms
6.0
The rooms were clean and cozy, but the noise level was unbearable.
Service
7.0
The service was generally nice and helpful, although staff appeared busy at times.
Location
8.0
The hotel is ideally located in the center of town, making it convenient to visit key attractions in Vienna.
Dining
6.0
The dining was good but overpriced for the quality provided.
Facilities
Arthur
United Kingdom,
November
2023
7.4/10
I found the hotel to be a great choice overall. The rooms were clean and quiet, though they could get a bit crowded at times. The service was welcoming and extremely helpful, even though there were some minor annoyances. The location was perfect, very central and close to all services, making it convenient for exploring the city. The dining options were good but could use more variety in terms of healthy choices. Overall, it's a solid option for a comfortable stay in a convenient location.
Rooms
8.0
I stayed in a room located above the front entrance, which was quiet and clean. The room was a good size, very clean, and comfortable, with a small refrigerator and complimentary sparkling water.
Service
7.0
The staff at the hotel were very welcoming and extremely helpful, although they seemed slightly annoyed with a few issues we encountered. They were proficient and able to handle all our inquiries, making our stay pleasant.
Location
9.0
The hotel's location is excellent, right in the heart of the city near all services and within easy reach of key sights. It's a great spot for exploring Vienna without being directly in the hustle and bustle.
Dining
7.0
The dining experience offered a good variety of food and drinks, though I wish there were more options for vegetables and white cheeses. The timings for meals were convenient, and the prices were reasonable considering the area.
Facilities
6.0
The hotel's facilities were sufficient for a comfortable stay, though nothing extraordinary was noted.
Steven
United States,
October
2023
8.2/10
My stay at the hotel was a pleasant experience overall. The rooms were clean and comfortable, although the beds were a bit small. The service was friendly and helpful, but could use some more training in promoting local attractions to tourists. The location was convenient, within walking distance of major attractions and public transportation. The dining options were good but could have more variety in terms of healthy choices. The facilities were satisfactory, providing everything I needed for a comfortable stay at a reasonable price.
Rooms
8.0
The rooms were very clean and comfortable, but the beds were a bit small for my liking.
Service
9.0
The staff was super friendly and always willing to assist, even though they could benefit from additional training on local attractions.
Location
9.0
The hotel's location was very convenient, close to major attractions and public transportation, making it easy to explore the city without needing to rely on taxis or the metro.
Dining
7.0
The dining options were good, but I would have liked to see more variety in healthier food choices.
Facilities
8.0
The facilities provided all the necessary amenities for a comfortable stay at a reasonable price.
Harvey
United States,
October
2023
8.0/10
My stay was quite enjoyable overall. The rooms, while not at the standard I expected for a 4-star hotel, were still comfortable and I appreciated being located in the 'Art Nouveau' section away from any noise. Unfortunately, there was no view of the fireworks, but that wasn't a major issue. The service was top-notch, with extremely kind and helpful staff who even offered sturdy umbrellas in case of rain. The location was a bit further from the historical center than anticipated, but it was in a pleasant neighborhood and still convenient to most attractions. The dining options were good with a good variety to choose from.
Rooms
7.0
The rooms were okay, though not up to the usual 4-star standards. Being in the 'Art Nouveau' section isolated us from any noise, which was great.
Service
9.0
The service was exceptional, with very friendly and accommodating staff. They even provided great suggestions for nearby restaurants.
Location
8.0
The location was ideal, tucked away from traffic and noise, and just a block away from a convenient tram station for easy access to attractions.
Dining
8.0
The dining experience was good with plenty of variety and reasonably priced options. The big juice glasses were a nice touch.
Facilities
The facilities were satisfactory, with everything needed for a comfortable stay.
John
United Kingdom,
September
2023
8.0/10
The hotel offers really spacious, clean, and tidy rooms with huge comfy beds and lots of space. However, the rooms were too hot and had bad ventilation, not up to the standard of other 4-star rooms in European cities I've stayed in. The service was excellent, with very friendly and professional staff eager to assist at any time. The location is a big plus, being at easy walking distance to most major sights and next to a Metro station. The dining experience was excellent with a wide variety of good quality food. The facilities were well-maintained and enjoyable.
Rooms
7.0
The rooms were really spacious, clean, and tidy with huge comfy beds and lots of space.
Service
9.0
The service was excellent, with very friendly and professional staff eager to assist at any time.
Location
8.0
The location is excellent, at easy walking distance to most major sights and next to a Metro station.
Dining
8.0
The dining experience was very good with a wide variety of good quality food.
Facilities
8.0
The facilities were well-maintained and enjoyable.
Henry
United States,
August
2023
7.8/10
I was pleasantly surprised by the warmly decorated and silent rooms with cozy furniture and excellent wifi. However, the interior walls of the apartment didn't have the same smell. The service was wonderful, especially Mony who was extremely friendly and helpful. The location was great, just a short walk from most sightseeing and shopping areas. The dining options were very limited despite informing the hotel about dietary requirements. Overall, the hotel provided a comfortable stay with a few minor drawbacks.
Rooms
8.0
The rooms were warmly decorated, silent with cozy furniture, and had excellent wifi.
Service
9.0
The service was wonderful, with staff going above and beyond to assist with event tickets and airport transfers.
Location
9.0
The location is ideal, just a short walk from most sightseeing and shopping areas.
Dining
6.0
The dining options were very limited despite informing the hotel about dietary requirements.
Facilities
7.0
The hotel provided various amenities and services to ensure a comfortable stay.
Wesley
United States,
August
2023
7.0/10
Staying at this hotel was a mixed experience. The rooms, although very small in the old wing, were surprisingly large, delightful, and quiet for the price paid. The service, especially from Anna, was helpful overall, but some issues with payment notifications took away from the experience. The location was decent, close to the city center but not exceptional considering the price. Dining, with a good variety and timing, was pleasant. Overall, an average stay with some highlights and drawbacks.
Rooms
7.0
The room, located in an old wing of the building, was surprisingly large, delightful, and quiet.
Service
7.0
The service was helpful overall, especially with staff like Anna, but payment-related issues were a downside.
Location
6.0
The location was decent, close to the city center, but did not impress considering the price paid.
Dining
8.0
The dining experience was very good, with a vast variety of options until 12 o'clock.
Facilities
7.0
William
United States,
June
2023
8.2/10
My stay at the hotel was a pleasant experience overall. The rooms were clean and comfortable, and the staff was very friendly and accommodating. However, I found some areas lacking in cleanliness, especially in the older part of the building. The breakfast was good, but there was room for improvement. The location was ideal, close to many attractions and yet tucked away in a quiet street.
Rooms
8.0
The rooms were clean and comfortable, equipped with all necessary amenities like a kettle and a small fridge. The AC made my stay very pleasant.
Service
9.0
The staff went above and beyond to ensure my stay was amazing. Service was superb throughout, especially in the afternoons when I needed assistance.
Location
9.0
The location was really good, within walking distance of many attractions like the opera house and shopping center. It was tucked away in a small street but close to everything.
Dining
8.0
The dining experience was very good, with a variety of cold dishes and pastries. The atmosphere in the dining room was lovely.
Facilities
7.0
The hotel had good facilities, including a large courtyard. However, cleanliness could have been improved.
Friendly staff
Could be cleaner
Carol
United Kingdom,
May
2023
8.0/10
The hotel offers comfortable rooms with informative and polite staff, a wonderful restaurant and bar, but lacks variety in dining options. It boasts a great location for exploring Vienna's city center and is close to major attractions.
Rooms
8.0
The room was exceptionally clean, well lit, and decorated in a Klimpt theme. However, amenities were limited to only a shampoo dispenser.
Service
9.0
The staff were extremely friendly, helpful, and accommodating, providing exceptional service from printing opera tickets to early check-in.
Location
9.0
The hotel's location is ideal, close to main markets, a metro station, and within walking distance to major points of interest like the museum district.
Dining
7.0
The dining experience offered a good selection with excellent choices of cheeses, meats, fruits, and pastries. However, breakfast options were not overwhelming.
Facilities
7.0
The hotel features a wonderful restaurant and bar, but dining options might not suit all tastes.
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